Shipping Policy

Processing Time
It will typically take 7-14 business days to process online orders. Once processed and shipped, it will be up to the postal system to give further updates. All orders will come with a tracking number, once we create the shipping label.

Why Is Shipping So Expensive?
This is a part time, small business working out of Hawaii. There is no handling fee, the price you pay for shipping is the price I pay at the post office. I do not make any money off of shipping. Please understand that we are located in the middle of the Pacific Ocean, farthest away from mainland USA. If you decide to buy products from us, we are extremely grateful for your support!

Why Do All Orders Come With Tracking?
We will only be shipping with first-class shipping, so that we can track all orders. Shipping prices will be displayed at checkout.

Why Don't You Ship Outside Of United States?
This is a new business, and I have limited knowledge of international shipping laws. Rest assured, I am in the process of learning, so that I may be able to ship to you. Please follow my Instagram for further updates for international shipping.

What If I Put The Wrong Address For My Order?!
Please contact me immediately after finding out about the wrong address. I will do my best to rectify the situation, if the order has not been processed yet. If your order has already been shipped, I cannot take responsibility for the mistake in address. Returned packages will be restocked into the shop, but I will refund the product value. Shipping fees are non-refundable. However, you may purchase a new shipping label, and your order will be re-processed.

Missing/Stolen Mail
If you suspect your package went missing or stolen, please contact your local authorities and file a report. You may also contact the shipping company. Once packaged is shipped, it is out of my hands. We do not take any responsibility for missing or stolen packages. No refund will be given. You can contact me, and I will see what I can do.